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The Role Of A Nurse Case Manager In Workers’ Compensation Cases Majority of the nurse case managers are identified by the nursing council of where they live through registration. During the process of compensation, an injured employee, is expected to adhere to the physicians’ schedule, attend the physical therapy sessions, and also have with him the medical tools required. Occasionally, the insurance firms in charge of the compensation for the injured worker may need to the assistance of a nurse case manager to guide the claimer in meeting all the doctor’s appointments. The employee should, however, be familiar with his rights during the whole claim process as well as the duty limitation of the nurse case manager. The insurance companies can decide to assign the nurse case manager to guide the patient in communicating with the doctor as well as helping him attend all the appointments scheduled. The the patient should get the right type of medication and proper treatment from the doctors by the help of the nurse case managers. They act as a link between all the people involved in the claim process such as the doctors, employer, employee as well as the insurance company. The nurse managing the case ought to have several qualities in the job experience, medical, social life, vocational as well as in all other situation. The nurse case manager plays a key role in communication between the doctor and the patient especially in the treatment issues. The the nurse is assigned with the responsibility of not only validating the information given by the injured employee but also ensuring that the employee gets the correct treatment and also taking note of any side effect that the drugs may have on the patient. The nurse case manager has a duty to report all the patients concerns to the physician, that is if the patients feels he is not satisfied with the type of treatment he is getting. Generally, the nurse case managers gives the insurance companies the necessary information regarding the progress of the patient and the medical care administered. They should never perform other duties like carrying investigation on behalf of the insurance company.
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The employees should be aware their duties as well as the responsibilities of the nurse case managers given to them by the insurance company. It is only in the presence of the nurse case manager that the doctor should discuss any information regarding the patients’ diagnosis, treatments and medication as well as the general progress of a patient; this is according to the law that protects the welfare of the workers compensation. The injured employee together with his lawyer should always make it to the meeting with the doctor as scheduled to have the discussions.Short Course on Businesses – Covering The Basics